Dmitriy Goltseker
Have been using the app for the past couple of years with a great success. Booked the first time for a garage in thr city. When i got there, i parked in a wrong garage right next door by mistake. Spoke with a customer service and they gave me a credit. I was able to use it for the next trip. So far i used this app in different cities with positive results.
ParkWhiz Inc
January 26, 2024
We’re so happy to hear you had a great experience! Your review made our day! Our whole team works very hard to keep our customers happy and our app working seamlessly. Thanks again!
Christian Kaczmarczyk
Paid for a parking spot and went to the lot but they turned me away as they were already full. Ended up paying for a somewhere else that wasn't on the app. Tried to get refund, but customer service took over a week to initially respond and over a month to fully remedy only to receive less than half the total amount in app credits. As someone who doesn't own a car and just needed for one off instance, was a tough experience.
10 people found this review helpful
Kathy K
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Edit: I 100% rescind my endorsement of this app. The last time I used it, I came back to the garage at the end of the evening to find my car parked OUTSIDE (very near the street), UNLOCKED, UNATTENDED. In NYC, late at night. After complaining immediately to "Best" Parking, they offered me a $5 coupon for my "next" time using their app. That was the best they could do for me, apparently. Months later, I'm still absolutely furious. Never again.
9 people found this review helpful
Thank you so much Kathy for your thoughtful review! We're so happy to hear that you love our app and service. We'll be sure to share your review with our team! :)