bigbasket & bbnow: Grocery App

4.8
1.25M reviews
50M+
Downloads
Content rating
Everyone
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About this app

bigbasket: A TATA Enterprise

Introducing bbnow: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.

bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!

Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.

Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.

FEATURES AND SERVICES

What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.
Updated on
Apr 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
1.23M reviews
P
March 30, 2024
3 out of 5 times the app gives a payment failure despite the card getting charged and the amount is debited by the bank. After that one has to keep running around and wait for refund as BBs Customer Service is completely naive and know nothing how to resolve. It is a perpetual technical issue with BB's payment gateway since the same card works perfectly fine on other grocery apps. What is the use of offering discounts on certain credit cards when your system doesn't even work. Such a Time Waste
84 people found this review helpful
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Bigbasket.com
March 30, 2024
To assist with this issue, it would be helpful to have a little bit more information. Can you send any screenshots related to the issue along with your device details at appsupport@bigbasket.com? Thanks.
Parimal Kulkarni
April 8, 2024
The service is deteriorating day by day. Recently orders are always delivered late and sometimes not delivered at all. Customer Service is never reachable. Looks like its time to move to other alternatives Edit : Still no improvement in last 2 years. Already using other alternatives but thought to try it again but another bad experience.
43 people found this review helpful
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Bigbasket.com
April 8, 2024
This doesn't seem right. We’d like to take a closer look at this for you. Please let us know your order number at appsupport@bigbasket.com and we promise to look into it on priority and take the necessary course of action.
Loyisa D'Souza
April 17, 2024
I had a great experience shopping with bb. There are only 2 problems. 1. Online banking is slow. 2. Payment failure automatically gets converted to cash on delivery instead of cancelled. You have to manually cancel it which is a pain. Repairing these issues will make this 5 stars.
4 people found this review helpful
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Bigbasket.com
April 17, 2024
We are sad to know that your experience on the app was not satisfactory. Please share your issue with us at appsupport@bigbasket.com and we will look into it at the earliest.

What's new

• Bug fixes and improvements.