bigbasket : Grocery App

4.8
1.26M reviews
50M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

bigbasket: A TATA Enterprise

Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.

bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!

Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.

Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.

FEATURES AND SERVICES

What to expect from us?

* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!

* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.

* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.

* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.

* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.

* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.

FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.
Updated on
May 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.8
1.25M reviews
Sumer
May 5, 2024
I've ordered some items , they removed few in the cart , while that was still ok , when the order was delivered it was missing few items when I contacted them they just added the money to wallet instead of delivering them ! Now they are are asking extra delivery fee to deliver the missed item ! If you don't have the item ,you should inform beforehand now if I am going to the grocery store myself,what is the purpose of the app ! Absolutely redundant! Terrible customer service interaction.
27 people found this review helpful
Did you find this helpful?
Bigbasket.com
May 5, 2024
Hi, sorry for the inconvenience. Can you share the details of the issue at appsupport@bigbasket.com?
Krishna Chanpura
May 6, 2024
Very disappointing customer care service as well as shopping experience, even the delivery agents are very rude and not telling the truth.. i ordered thrice with the same product list but everytime my order got canceled without any prior notice or my consent...while talking in customer service, they don't help to get my money back..worst experience.
12 people found this review helpful
Did you find this helpful?
Bigbasket.com
May 6, 2024
We apologize for the disappointment. Please share the contact details with us at appsupport@bigbasket.com. We will get in touch with you and do the needful. Thank you.
Swati Sharma
May 6, 2024
Worst app ever. Don't waste time to even install this app. I ordered twice from the app and they didn't deliver the product both the times. First time i got a call from delivery person that his bike not getting started so asked me to cancel the order and re-order. Second time, i got a call from delivery agent that there's no address written on the order. Even though it was there. He confirmed the location from me and said they don't deliver in my location & asked to cancel and re-order. Pathetic
4 people found this review helpful
Did you find this helpful?
Bigbasket.com
May 6, 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.

What's new

• Bug fixes and improvements.