bigbasket : Grocery App
4.8star
1.26M reviews
50M+
Downloads
Everyone
info
About this app
bigbasket: A TATA Enterprise
Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.
bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!
Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.
Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.
FEATURES AND SERVICES
What to expect from us?
* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!
* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.
* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.
* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.
* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.
* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.
FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.
Introducing bigbasket now: Get your groceries delivered in 10 minutes. Choose from 20000+ grocery essentials. Available only in select cities.
bigbasket is India’s leading online grocery shopping app, trusted by 10 million+ happy customers and counting!
Install the bigbasket app now and get your groceries delivered in 300+ cities and towns across India.
Shop from a vast range of 20,000+ products including farm-fresh fruits and vegetables, groceries, fish, chicken, meat, home & household essentials, pet care needs, organic products, beauty and hygiene, imported and gourmet & more at the best prices. Enjoy hassle-free online grocery shopping and home delivery at just a click of a button.
FEATURES AND SERVICES
What to expect from us?
* Wide range of products, including fresh fruits and vegetables: Choose from a vast collection of 20,000+ products across 1000+ national and international brands including Aashirvaad, Amul, Bisleri, Cadbury, Complan, Fresho, Haldiram, Himalaya, Horlicks, Kellogg’s, Lays, Lizol, Nandini, Nescafe, Nivea, Nutella, Patanjali, Saffola, Sunpure, Surf Excel, Vim, Zespri to name a few. And yes, we have a full range of fresh fruits and vegetables, procured directly from farmers!
* Enjoy low prices and great offers: Buy at low prices with great offers including discounts, bundle pack offerings, promotions.
* Fast and Secure Checkout: Pay by UPI, net-banking, credit and debit cards options and e-wallets.
* Assured quality: We source most of our fruits, vegetables and private label staples (bb Royal, bb Popular) directly from farmers.
* Search in 7 languages: Our app supports searching for items in seven regional languages. Search for “vendakkai” or “bhindi” or “ladies finger”, we’ll get it right automatically.
* Easy search options: Easily shop from your past purchases with the help of SmartBasket, else use our various search options: scan the bar code search, give voice commands, use filters on categories or brands.
FEEDBACK / APP SUGGESTIONS:
At bigbasket your shopping experience is our priority and we would love to know how we can improve our app as well as services. If you have any suggestions to improve our app, please mail us at productteam@bigbasket.com. For any inputs on our service we are at customerservice@bigbasket.com, https://www.facebook.com/Bigbasketcom or 18601231000.
Updated on
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Ratings and reviews
4.8
1.25M reviews
Ujala
- Flag inappropriate
May 3, 2024
Very disappointing customer care service and shopping experience. I had ordered a product and tried to pay through qr at my doorstep but it got stuck first time then I again made payment, but later I received a message from bank that both the payments got successful, but I didn't get a refund. Now when I'm asking about redund they're just increasing the waiting time and telling me to contact bank, even though it's the app's problem. It has been almost one week still I didn't get any refund...
Bigbasket.com
May 3, 2024
This is definitely not the kind of experience we want you to have. Please allow us an opportunity to take a closer look at this by sharing your registered details at appsupport@bigbasket.com. We want to be sure this is addressed!
ispita devi
- Flag inappropriate
May 4, 2024
Very bad customer service experience. When an item in the list is not delivered and I complained them they refund me in their wallet and not to your original payment method. Also no way of delivering the item in. Ase of refund. You have to place a new order for that item which will cost delivery charges. So basically your money is stuck in the wallet and you sitting there without the product and your money. The last I will use this app is to get the wallet money recovered and never gonna use it.
Bigbasket.com
May 4, 2024
Hi, Please accept our sincere apology. We are very sorry to know about your experience with us. Please let us know your registered contact details at appsupport@bigbasket.com and we promise to get this resolved quickly.
Kavita Tanwar
- Flag inappropriate
April 20, 2024
The orders just get canceled at the last minute due to "incorrect mapping" on their end. It's incredibly frustrating to fill my cart, and wait for the delivery slot, only to have it yanked away because of a problem on Big Basket's side. Few glitches are understandable, but it is a recurring issue with no resolutions. Big Basket needs to sort out its mapping problems and improve its customer service response to these situations.
75 people found this review helpful
Bigbasket.com
April 20, 2024
We are sorry for the unfortunate occurrence with your order. It is never our intention to have this caused. Please let us know your registered contact number at appsupport@bigbasket.com so that we can have a look into this right away?
What's new
• Bug fixes and improvements.
