Krrish soni
I paid for the doctor's appointment but it was showing that the payment has been failed for some season but the has been deducted from my account. I called the customer support so many times but they did not pick up. In 2019 it was a good app. I was gold member but this time I am very disappointed. They have degraded thier quality and also raised the price so much that is not affordable for students.
103 people found this review helpful
A Google user
Had a really bad experience. I have been getting spammed with SMS 20 times a day and i am not even exaggerating. Tried to delete the account, couldn't find the option within the app. Tried contacting them on the provided support number, turns out number is also not working. Extremely discomforted by them trying to impose their service on me. Would never use the app again. BAD!
124 people found this review helpful
DocsApp - Telemedicine App to talk to docs online
April 5, 2019
Hi. We are sorry that your experience with DocsApp was not up to the mark. There was a technical glitch due to which this issue arose and we have successfully fixed it. Please update DocsApp and revisit the application to continue your consult. If there is any other issue, feel free to directly reach me at 8884436644.
Tarun Thakur
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This app is amazing .. everything is perfect... all the services are pretty impressive... but there are still some things which are missing like the payment settings are missing.. I'm struggling from last 1 hr to know why my Paytm wallet balance is showing as 0 which is not.. even the customer support doesn't have the answer.. I don't have an option to unlink and link again.. don't know what to do
23 people found this review helpful
DocsApp - Telemedicine App to talk to docs online
November 3, 2020
Hi Tarun, Glad to know you that you had a amazing experience. We request you to share your patient Id/contact details on hello@docsapp.in so that we can address your issue and get this fix. Team DocsApp