Dustin Detton
Good news: it gave me a nearby parking garage to the venue with good rates. Bad news: after paying on the app, the barcode it gave wouldn't scan, the attendant didn't know anything about park whiz and couldn't find my preorder for a space, and I ended up paying a second time. Might just be the specific garage I went to, but that's the one closest to all the venues I go to, so that's a delete from me, dawg.
1 person found this review helpful
Oh no, Dustin! We’re so sorry to hear about the trouble. Thank you for letting us know about this issue. I’ve escalated it to our integrations team so we can look into this and get this resolved! Please reach out to help@parkwhiz.com regarding this so we can make things right!
Axel B. (AmericanClassix)
Glitchy app, a pain in the behind. They have all data in my profile, incl. vehicle, but the app can't add the vehicle to a newly purchased pass, and there is no clearly visible button to add the one that's on file with them. Instead they bug you with texts and emails to add your vehicle. Could be way easier and more obvious to associate vehicles to purchased passes ...
9 people found this review helpful
ParkWhiz Inc
February 13, 2024
Hi Axel! Thank you for your feedback. If you'd like, you can give us a call at 888-472-7594 and we can see what we can do to help make things easier for you.
FreedomWulf
Originally viewed a few spots via the website on mobile. Though near booking, the site really lost functionality. Having issues loading, etc. Despite being on full connectivity via wifi w/ no issues. So downloaded the app. The app is useless since the search location function doesn't load. You can type into the area, but nothing will load. Went to pull up the site on desktop, and the basic homepage won't load what so ever. No internet/data issues. Disappointing I'll have to use a competitor.
16 people found this review helpful
ParkWhiz Inc
January 18, 2024
We’re not exactly sure what went wrong, but we are so sorry to hear that we’ve let you down. We’re known for making parking simple and fast and we’re sad to hear we’ve missed that mark for you. We're always striving to improve and we appreciate your feedback.