Urban Company (Prev UrbanClap)

4.7
1.36M reviews
10M+
Downloads
Content rating
Everyone
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About this app

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Through the app, you can book at-home services - from beauty & wellness for women & men, to home repairs & maintenance, such as AC servicing, electrician, plumber & carpenter. The complete list of at-home services is as follows:

Beauty and Wellness: Salon at home, Spa at Home, Party Make-up, Parlour at Home, Massage at Home, Haircut for Men, Laser Hair removal

Repairs: Electricians, Plumbers, Carpenters, AC repair, Washing Machine Repair, Refrigerator Repair, RO or Water Purifier Repair, Microwave Repair, Geyser Repair, Chimney and Hob Repair

Cleaning and Pest Control: Home Deep Cleaning, Pest Control, Bathroom Cleaning, Sofa Cleaning, Kitchen Cleaning, Carpet Cleaning, Car Cleaning, Disinfection services

Home Projects: Home Painters

Choose from over 50+ services and book home services on the app based on pre-approved prices. Avail at-home services from trusted and background-verified professionals.

We currently serve in: New Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, Visakhapatnam (or Vizag), Vadodara, Nagpur, Kochi, Bhubaneswar, Surat, Indore, Bhopal, Noida, Greater Noida, Faridabad, Gurgaon, Ghaziabad, Thane, Navi Mumbai, Secunderabad, Dubai, Abu Dhabi, Sydney, Singapore, Austin

UrbanClap, now Urban Company, is the highest rated, highest ranked app in House & Home category, used by over 7,000,000 customers! For any queries, use ‘help center’ in the app.

Privacy Policy: https://www.urbanclap.com/privacy-policy
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
1.35M reviews
Dian Kartika Ratri
March 8, 2024
At first it works fine, but it becomes very inflexible to a changing needs. Had a recurring plan for home cleaning, it doesn't allow any change to the type of service. Once you're in a plan, you stuck with it. The only way is by cancelling the plan and create a new one, but no guarantee to keep the same time slot/professional as per the cancelled plan. And the need to always confirm for the service is troublesome. I was busy and missed to confirm by 30mins, and the cleaner didn't turn up.
7 people found this review helpful
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Urban Company
March 8, 2024
Hi Dian, We're really sorry that you’re experiencing problems. Please share your contact details with us at resolve@urbancompany.com. We shall be reaching out to you over a call shortly to address your concern. Regards, Team Urban Company
Maunang Gor
February 25, 2024
Worst experience with the app with untrained professionals and can not connect to customer service. You can only talk to a bot, which will waste your time by giving you only options. Also, the app is very slow and often causes glitches. It is really a pathetic service provider. I had really bad experience, and I will not prefer to take service next time.
183 people found this review helpful
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Urban Company
February 25, 2024
Hi, We regret any inconvenience caused and extend our sincere apologies. Your concern has been escalated to our team, who will be in touch shortly to assist and resolve the issue. Regards,Team Urban Company.
Vinisha Verma (Vrishika)
January 4, 2024
The most disgusting thing about this app is that they won't allow you to choose the right reason , actually, there isn't any. They will force you to compromise your choices. My beautician is canceling & rescheduling her service, and i can not do anything about it. She must be busy giving service to her personal client. I am also going to call somebody from UC Only but not through the app for sure. UC doesn't value loyal customers. And on top of everything, you can't even reach out to them.
318 people found this review helpful
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Urban Company
January 4, 2024
Hi Vinisha, Sorry to hear about your experience with us. We take customer experience seriously & would like to make it right. Please share the registered contact details along with your concern to resolve@urbancompany.com so we can investigate & find a resolution that satisfies you. Thank you for bringing this to our attention.

What's new

Under the hood improvements