SIVVI Online Shopping سيف‪ي‬ 4+

For Men, Women & Kids Fashion

noon E Commerce

Designed for iPad

    • Free

Screenshots

Description

SIVVI is the only app you need for shopping fashion in the Middle East. Find the biggest brands for the best prices, and be inspired by the latest trends and easy to shop edits for women, men and kids. Discover exclusive offers, and get your items delivered in record time with fast delivery in Dubai, same-day delivery in Riyadh and next-day delivery in many KSA and UAE cities.

Download the SIVVI app and enjoy:

• Fashion from all the labels you love including Mango, Vero Moda, Forever21, Lacoste, Nike, adidas and Puma
• An amazing selection of clothing, shoes, accessories, beauty and gifts
• Inspiring shopping edits and trend blogs
• Easy to use filters to search by your size, favourite colour and more
• Personalised recommendations based on your shopping habits
• A handy wishlist tool that enables you to save your favourite items for later
• Sale alerts and notifications so you never miss an offer
• Lots of prepaid and post-paid payment options: cash on delivery, debit card, credit card and Apple Pay
• Super-fast delivery options including same-day delivery in Riyadh and next-day delivery in many KSA and UAE cities
• FREE returns within 14 days
We always love to hear your feedback! Drop us a line at app@sivvi.com to share your thoughts and ideas.

What’s New

Version 11.20

Bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
21K Ratings

21K Ratings

ms_medrano08 ,

Fast Delivery - is misleading

It was the first time I have tried to order via this app, at first I thought it was great claiming to have fast delivery within 3 hour and next day delivery.
I have placed an order and was notified the same night that the items have been shipped, on the next day the delivery status showed shipped and I was meant to receive an sms, I’ve called the customer care but they said to wait till end of day, come the end of day and yet no word, when I called customer care, all the agent could do was log in a complaint but nothing was resolved, I was asked to continuously wait, when I finally received an sms confirming delivery, I then tried to contact the drivers details given but the guy never answered, I then receive another sms claiming that they were unable to reach me even though no one had called or emailed me and now my delivery has to be delayed and rescheduled. This is not a good impression and definitely very disappointing as first time customer. To be honest even the level of sympathy from the customer care agent was never felt.

Developer Response ,

Hi , Would you please be kind enough to share your order number or more information through our customer service channels so we can investigate further :
Call 80074884 in UAE and 8003014884 in KSA
Or email : care@sivvi.com
and We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!

LoreenZet ,

Everybody is being dishonest!

What a experience with a company that big! Everybody is being dishonest! The first time I experience this in my life where a company from support team to manager is lying to you.

I have placed an order on the 5th of December and my order was supposed to come on the 7th. (Eventuelly they are doing this to me because I refused to pay AED 14 for extra fast delivery). On the 7th in the night I have received a message from the delivery person that states that he tried getting in touch with me but nobody got in touch with me. Mind yourself this is the second time this happening with Sivvi/Noon! The next day customer support, the manager from the team is calling me and apologizes as of course I raised a complaint. So after the big fake apologies I received by the manager and the team, they promised the order will come on the 8th. Well nothing happened, now my order is allegly coming on the 10th.

Listen, there are so many great apps out there that offer the exact same products like Sivvi. I personally will delete my account, with Sivvi, Namshi and Noon and never touch it again.

Being dishonest to your CUSTOMERS is absolutely unprofessional. It says so much about the company culutre. I will love to tell this story to all of my friends so the word spreads.

Now again serious, this is a big joke.

Sivvinomire ,

Misleading

I have noticed that I sent my order to the wrong address so I decided to contact their to change and update the delivery address. But it took 3 days and until today I have not received the items.

I got a call from the call center team twice confirming the address and landmark of my address, on its second time I got a call from the driver who will deliver my item asking the same thing what the call center asked me about landmark of my home address and received a message on my mobile phone on the same day saying that my order is on his way with the mobile number of the driver who will deliver the item. But I did not received any items today as promised from the message received from Sivvi.

I used this application long time ago and tried using it again but not recommending you to use this online shopping coz its not good unlike before.

Developer Response ,

Hi , Would you please be kind enough to share your order number or more information through our customer service channels so we can investigate further : Call 80074884 in UAE and 8003014884 in KSA Or email : care@sivvi.com and We'll get in touch with you to solve any issue you're facing. We are always here to help. Shukran!

App Privacy

The developer, noon E Commerce, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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